Hi, I'm Cynthia —
Currently a Product Designer @ Amazon Web Services (AWS) specializing in Cloud Computing and Big Data enterprise software.
I take complex, highly technical problems and turn them into products that feel simple to use. I prototype in code and bring AI into my design process, and recently led a workshop, selected for our Amazon internal design conference (2026), that has trained 50+ designers to collaborate in code.
Amazon SageMaker Unified Studio - Notebooks
From Sep to Dec 2025, I designed and defined 4 foundational experiences within the next-gen serverless, AI-enhanced notebook that unifies multiple code languages for data analysis, exploration, and machine learning.
Amazon SageMaker Unified Studio - Unified connections
From 2024 to 2025, I led the end-to-end design and strategic unification of the SageMaker Connections Experience, transforming 2 inconsistent setups (e.g., Athena, Glue) into one unified experience, effectively reducing the setup journey from 2 separate consoles to 1 governed platform.
Amazon Athena
From 2022 to 2024, I designed and launched 7 major features on Amazon Athena, a serverless query service.
I collaborated with cross-functional teams to integrate Athena with key AWS data and analytics services, leading to the successful launch of multiple features that improved data accessibility and query performance.
Amazon Athena - Capacity reservations
Capacity reservations allow customers to run SQL queries on fully-managed compute capacity for a fixed price and no long-term commitments. This feature crossed $1 million annual revenue run rate threshold within 6 months of launch.
Launched GA - April 2023
Launched integration with Amazon CloudWatch metrics (Observability) - November 2023
IBM - Common Services
From Jan 2021 - Jan 2022, I’ve built out the foundational serviceability (monitoring, troubleshooting, and resolving issues) experience across all Cloud Pak products.
IBM - Cloud Pak System
From December 2019 - July 2020, I worked on the Cloud Pak System team. IBM Cloud Pak System is a private cloud appliance that helps businesses build, deploy, and manage environments for all of their Red Hat OpenShift Container Platform and VMware based applications.
IBM - Cloud Pak Experiences
From March 2019 - December 2019, I worked on the Cloud Pak Experiences team building out guided demos for IBM Cloud Pak products.
Adobe Workfront - Design System
During Summer 2018, I worked at Adobe Workfront as a UX Design Intern. Adobe Workfront is an award winning enterprise work & project management software that allows you to manage all your work in one place. I’ve contributed multiple components to their new design system.