Hi, I'm Cynthia —
Currently a UX Designer @ Amazon Web Services (AWS) designing on SageMaker Unified Studio, a unified data and AI platform.
Previously @ IBM on on-prem cloud solutions.
Writing my current thoughts on Medium.
Passionate about improving people’s lives through technology.
Amazon SageMaker Unified Studio
Amazon SageMaker Unified Studio is a unified development experience that brings together AWS data, analytics, artificial intelligence (AI), and machine learning (ML) services. It provides a place to build, deploy, execute, and monitor end-to-end workflows from a single interface.
Launched Preview - AWS Re:Invent, November 2024 and GA - 3/14/2025
I am responsible for defining the end-to-end user experiences for the centralized developer portal. My work focused on designing intuitive interaction patterns that streamlined complex data workflows. I drive design excellence within the team by leading user research and usability testing, ensuring that all design decisions are validated, which led to significant improvements in efficiency and satisfaction.
Amazon Athena
From 2022 to 2024, I contributed to the development and enhancement of Amazon Athena, a serverless query service.
I collaborated with cross-functional teams to integrate Athena with key AWS data and analytics services, leading to the successful launch of multiple features that improved data accessibility and query performance.
Amazon Athena - Capacity reservations
Capacity reservations allow customers to run SQL queries on fully-managed compute capacity for a fixed price and no long-term commitments. This feature crossed $1 million annual revenue run rate threshold within 6 months of launch.
Launched GA - April 2023
Launched integration with Amazon CloudWatch metrics (Observability) - November 2023
IBM - Common Services
From Jan 2021 - Jan 2022, I’ve built out the foundational serviceability (monitoring, troubleshooting, and resolving issues) experience across all Cloud Pak products.
IBM - Cloud Pak System
From December 2019 - July 2020, I worked on the Cloud Pak System team. IBM Cloud Pak System is a private cloud appliance that helps businesses build, deploy, and manage environments for all of their Red Hat OpenShift Container Platform and VMware based applications.
IBM - Cloud Pak Experiences
From March 2019 - December 2019, I worked on the Cloud Pak Experiences team building out guided demos for IBM Cloud Pak products.
Adobe Workfront - Improve the Update Stream Experience
During Summer 2018, I worked at Adobe Workfront as a UX Design Intern. Adobe Workfront is an award winning enterprise work & project management software that allows you to manage all your work in one place.
Adobe Workfront - Design System
During Summer 2018, I worked at Adobe Workfront as a UX Design Intern. Adobe Workfront is an award winning enterprise work & project management software that allows you to manage all your work in one place. I’ve contributed multiple components to their new design system.
